We use third party vendors to advertise online and third party affiliations to run advertising on these platforms. Third party vendors, including Google, show our ads on sites across the Internet by using cookies to serve ads based on someone's past visits to our websites. These third party affiliations may contact you by phone to discuss our products and services.
We use third party vendor remarketing services, including Google’s ‘Customer Match’ and Facebook’s ‘Custom Audience’ to display ads. This means if you have provided us with your contact details, we may upload these to third party vendors who perform remarketing services on our behalf.
Dale Alcock Homes collects information at several different points on its Website in order to better serve its Website visitors’ needs.
All information collected by ABN Group is stored in Australian Data centres (Private & Public Cloud).
Dale Alcock Homes Website offers several opportunities for visitors to register for promotional and information mailings and for assistance in evaluating its products and service. The registration forms enable visitors to opt in to Dale Alcock Homes’ and the ABN Group’s mailing lists and require visitors to give contact information (such as name, address, email address, home and mobile phone numbers, socio-economic/demographic information, personal preferences and household information). If available, we also collect acquisition data (such as site referrals, campaign tracking, and search data), behavioural data (such as pages visited, time spent on our website, and number of visits), and technical data (such as browser and operating system used to access our website). This data is collected and associated with your personal information when registration or contact forms are completed, or if logged into a website.
We use this contact information to send information about Dale Alcock Homes’ or other ABN Group Companies or their products and services. Notice is given at the point of collection to enable visitors to choose whether or not they consent to the terms of collection and use. Those who have registered and subsequently wish to withdraw may opt out of receiving future direct marketing communications at any time (see the opt-out section below).
In-Person and Telephone Enquiries:
We use information collected in-person and over the phone to contact prospective clients and clients with information and promotional material about Dale Alcock Homes and ABN Group Companies or their products and services.
Dale Alcock Homes may engage with customers or prospective customers through social media channels such as Facebook, YouTube, Instagram etc, however no personal information is collected by us through these channels, unless explicit consent is provided by you.
Existing Client Database:
The contact details of clients who have built/purchased with an ABN Group company will be included on the ABN Group database. The ABN Group is the sole owner of this database. Under no circumstances will the ABN Group sell, share or rent the information on this database in any manner to any unaffiliated third parties unless required by law.
The ABN Group and ABN Group Companies will utilise the information on its database to send promotional information about Dale Alcock Homes or an ABN Group Company or their products and services. At the point of collection of a house, the clients’ details will remain in the ABN Group’s database for future direct marketing activities. Those who wish to withdraw their details from the database may opt out of receiving future direct marketing communications at any time (see the opt-out section below).
The ABN Group and the ABN Group Companies will not make existing client information accessible by any person other than the client providing the information or as required by law.
Employees, Contactors and Sub-contractors:
The ABN Group and ABN Group Companies also collects and retains information about its employees, contractors and sub-contractors for the purpose of conducting its business and providing ongoing business services. The ABN Group and ABN Group Companies may also hold information, from time to time, provided by persons and companies who seek employment, or a contractor relationship, with the ABN Group.