FAQ's

FAQsI want to renovate my home. What do I need to do?
By contacting the Dale Alcock Home Improvement office by email or phone, a Design Consultant will contact you to arrange a FREE, no obligation visit to your home.
 
What approvals do I need?
Leave that to us. We will organize approvals with the council for planning and building licenses. We will also organize the site survey and structural engineering details and any requirements with the Water Corporation.
 
How long does the Council process take?
As you can appreciate, every council has differing needs and procedures for building. Some Councils are also inundated with approvals due to the new housing boom. Although we work closely with councils, there maybe an occasional delay we are not in control of approvals but generally planning and building approvals can take approximately 12 weeks.
 
How long will it take to start building?
We promise to start within 30 days of council approval.
 
What do I need to do about Insurance?
Dale Alcock Home Improvement covers all construction and public liability insurance but we advise you to contact your Insurance Company and advise them of the renovation.  They can advise you on your individual policy requirements relating to your home and contents insurance.
 
How long does the whole process take?
Every job is different in size and complexity and is governed by different council requirements. Generally the whole process of design, documentation, engineering, planning, building approvals and construction on site, take on average 9 to 11 months.
 
Will we have to move out?
This depends on the individual requirements of each job, however, on average 20% - 30% of clients move out. Your Design Consultant can advise you in more detail.
 
Do we organize our own plans?
Leave it to us. Dale Alcock Home Improvement has qualified Designers who will draw up your design plans in house. However if you have plans already drawn we can work with these plans also if preferred.

What is included in my quote? 

  • Consultation, perspective drawings, design and plans
  • Shire and engineer's fees
  • Interior design service
  • Quality materials
  • Indemnity insurance, to ensure that your extension will be completed 
  • 6 months maintenance back up service 
  • 10 year Structural Guarantee
     
    Are there any hidden costs? 
    No, we pride ourselves on our comprehensive documentation so that it is very clear what is being done for the amount quoted.
     
    Can we afford it?
    Dale Alcock Home Improvement’s experienced financial advisers will show you how you can add value to your greatest asset with the best interest rate available. We can help you renegotiate your existing mortgage, even consolidating other existing loans. Your contract price covers all work and materials.
     
    Why do renovations and extensions cost more than building new?
    Working in and around an existing home and garden is not as efficient as building new and a higher caliber of trades people are used to get the best results.
     
    Can our home take a second storey?
    Each home needs to be checked by our engineers but generally 95% of homes can take a framed or lightweight second storey. 
     
    How do I pick my products and colours?
    Our Pre-start Consultant will help you pick all your products and colours right here in our state of art selection centre. 
     
    Why should I trust Dale Alcock Home Improvement?
    Dale Alcock Home Improvement is a division of the Dale Alcock Homes Group of Companies, one of Western Australia’s oldest and most respected builders who have been in business for over 25 years, specializing in designing and building Home Improvements. We only employ qualified tradespeople and contractors with proven high standards and ability. 
    Every job is meticulously supervised and as part of our Quality Assured Procedures all work is covered by our comprehensive warrantee, backed by one of the largest Building Groups in the country.